American Dream Detail Refund Policy
Introduction
At American Dream Detail, we pride ourselves on delivering unparalleled automotive detailing services, ensuring that every vehicle we touch reflects our passion for excellence. Our commitment to your satisfaction is paramount, and this refund policy is designed to uphold our standards of quality and service, ensuring that your experience with us is nothing short of the American dream.
Refund Eligibility
- Subjective Assessment: Our refund policy is rooted in the subjective assessment of the service rendered. The determination of eligibility for a refund is at the sole discretion of our founder, Dutch, who upholds our high standards of quality and customer satisfaction.
- Scope of Policy: This policy covers all automotive detailing services provided by American Dream Detail. It is applicable to instances where the quality of work is deemed subpar or unacceptable by Dutch Russell, aligning with our commitment to excellence.
Refund Options
Upon assessment, should the service not meet the meticulous standards set forth by American Dream Detail, customers will be offered one of the following remedies:
- Full Refund: A full refund of the payment made for the detailing service in question. The refund process will be initiated promptly, aiming for a hassle-free resolution for our customers.
- Complimentary Re-Detail: An offer for a complete re-detail of the vehicle, ensuring that all concerns are addressed and that the service aligns with American Dream Detail's standards of excellence.
Procedure for Requesting a Refund
- Contact Information: To initiate a refund request, please reach out to us directly at:
- Phone: 208 789 6602
- Email: dutch@amddetail.com
- Documentation: We may require photographic evidence or a detailed description of the concerns regarding the service rendered. This will assist in the subjective assessment and expedite the resolution process.
- Assessment Period: Please allow a period of 5-7 business days for the assessment to be completed. We assure you that every request will be reviewed thoroughly, keeping customer satisfaction at the forefront.
Terms & Conditions
- The decision made by Dutch regarding the refund eligibility will be final and binding.
- The refund or re-detail offer is contingent upon the determination that the service was indeed subpar or unacceptable as per the standards of American Dream Detail.
- American Dream Detail reserves the right to modify this policy at any time without prior notice.
Conclusion
At American Dream Detail, your satisfaction is the cornerstone of our business. This refund policy underscores our dedication to maintaining the highest standards of quality and excellence. Should you have any concerns or require further assistance, please do not hesitate to contact us.